Frequently Asked Questions
Got questions about scaffolding? Find answers to the most common questions below. If you can’t find what you’re looking for, get in touch.
Pricing & Quotes
How much does scaffolding cost?
Scaffolding costs depend on many factors including height, length, duration, and access requirements. Domestic jobs typically start from £{X} per week. Commercial projects are quoted individually. Use our online quote form for a tailored estimate.
Is your quote fixed or can it change?
Our quotes are fixed once we’ve completed a site survey (for larger jobs) or received accurate measurements. We only change prices if the scope of work changes.
Do you charge for quotes?
No, all quotes are free and without obligation. For larger commercial projects, we may need to conduct a site survey, but this is also free.
What payment methods do you accept?
We accept bank transfer, card payments, and for commercial customers, we can set up 30-day accounts. Payment terms are agreed before work begins.
Timelines & Scheduling
How quickly can you install scaffolding?
For standard domestic jobs, we can typically install within 3-5 working days of accepting a quote. Urgent installations may be possible sooner – contact us to discuss.
How long does installation take?
Most domestic scaffolds are erected in half a day to one day. Larger commercial scaffolds may take several days depending on complexity.
What happens if my project runs over?
We offer flexible hire extensions. Just let us know before your original hire period ends and we’ll extend at the agreed weekly rate.
Do you work weekends?
Yes, we can arrange weekend installations if required. Weekend work may incur additional charges – we’ll confirm this at quote stage.
Permits & Licences
Do I need a permit for scaffolding?
If your scaffolding will stand on public land (pavements, roads), you’ll need a licence from your local council. We handle all permit applications for you.
How long do permits take?
Most councils require 10-15 working days notice for standard applications. We recommend planning ahead where possible.
What if my neighbour won't allow scaffolding on their property?
We can often design scaffolds to avoid neighbouring land. If access is essential, we can advise on your options including the Access to Neighbouring Land Act.
Are permit costs included in your quote?
Council permit fees are passed on at cost – we don’t add handling fees. We’ll confirm expected permit costs at quote stage.
Pricing & Quotes
Access & Requirements
What access do you need for installation?
We need sufficient space to erect the scaffold and access for our lorry to deliver materials. Minimum access width is typically 1 metre. We’ll discuss any access restrictions during the quote process.
Can you scaffold in restricted spaces?
Yes, we have experience with narrow access, soft ground, and other challenging conditions. We may use different equipment or methods, which we’ll explain at quote stage.
What if there are overhead cables?
We’ll assess the location and either design around the cables or arrange for temporary disconnection with the utility company if safe working distances cannot be maintained.
Do you need to come inside my property?
Usually no – scaffolding is erected from the outside. However, for some designs, internal ties may be needed. We’ll discuss this with you first.
Pricing & Quotes
Insurance & Safety
Are you insured?
Yes, we carry £10m public liability insurance and employer’s liability insurance. Certificates are available on request.
How do you ensure safety?
All our scaffolders are CISRS certified. Every scaffold is designed to TG20 standards and inspected weekly by a competent person. Full RAMS documentation is provided.
What if something goes wrong?
Our insurance covers any damage caused during erection or dismantling. We take photos before and after to document the condition of your property.
Is the scaffold inspected?
Yes, scaffolds are inspected before first use, after any incident that could affect stability, and at least every 7 days. Inspection records are maintained.
Hire Duration
What's the minimum hire period?
Our standard minimum hire is {X} weeks. This covers erection, the initial hire period, and dismantling.
What happens if I need it longer?
No problem – just let us know and we’ll extend the hire. You’ll pay the agreed weekly rate for additional weeks.
Can I end the hire early?
You can request dismantling at any time. Minimum hire periods still apply, but we’ll remove the scaffold within {X} working days of your request.
How do I book dismantling?
Just call or email us with your preferred date and we’ll arrange removal. We aim for same-day removal where possible.
Quote Information
What information do you need for a quote?
We need to know: the type of work, property type, number of elevations needing access, approximate height and length, your postcode, and any access restrictions.
Can you quote from photos?
For simple domestic jobs, yes – clear photos showing all elevations and the access route help us quote accurately. For complex jobs, we may need a site visit.
Do you do site surveys?
For larger commercial projects, yes. For most domestic work, accurate measurements or photos are sufficient. Site surveys are free.
How accurate is an online quote?
Online quotes are estimates based on the information provided. Final quotes are confirmed once we’ve verified the details – usually this matches the estimate.